Clarification Text (GDPR)

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Clarification Text (GDPR)

ERGİNEER YAZILIM TİCARET LİMİTED ŞİRKETİ
INFORMATION REQUEST FORM
CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
As Ergineer Yazılım Ticaret Ltd. Şti. (“Ergineer” or the “Company”), with this clarification text, we aim to inform you about how we process your personal data as the data controller when you contact us through the information request form on our website, and your rights under the Personal Data Protection Law No. 6698 (“Law”).
  1. Your Processed Personal Data, Our Personal Data Processing Purposes, and Legal Grounds
Articles 5 and 6 of the Law regulate the legal grounds for personal data processing. Below are the purposes for which your personal data is processed and the legal grounds relied upon within the scope of these purposes.
Data Processing Purposes
Legal Grounds for Data Processing
Processed Data
  • Contacting you through the information request form,
  • Contacting you regarding the products and services you wish to receive quotes for,
  • Providing information and support regarding our products and services you are interested in,
  • Receiving and resolving feedback, requests, and complaints,
  • Reviewing and auditing our business activities.
Art. 5/2-(f) of the Law
Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
  • Identity (first name, last name)
  • Contact (phone number, email address)
  • Professional Experience Information (the name of the company you work for)
  • Other (information regarding the subject, question, suggestion, request, and complaint you contacted us about)
  • Transaction Security Information (User transaction (log) records, IP address)
  • Fulfilling our legal obligations in cases where authorized institutions or organizations request information from our Company or where we are required to notify these institutions (for example, sharing your information if a public institution requests it regarding a transaction suspected of being unlawful).
Art. 5/2-(ç) of the Law
Data processing is mandatory for the data controller to fulfill its legal obligation.
  • Identity (first name, last name)
  • Contact (phone number, email address)
  • Professional Experience Information (the name of the company you work for)
  • Other (information regarding the subject, question, suggestion, request, and complaint you contacted us about)
  • Transaction Security Information (User transaction (log) records, IP address)
  • Legal Action Information (Information in correspondences with judicial authorities, lawsuit file contents in case of a legal dispute)
  • Protecting and exercising our rights and conducting legal processes in the event of a potential dispute.
Art. 5/2-(e) of the Law
Data processing is mandatory for the establishment, exercise, or protection of a right.
  1. Parties to Whom Personal Data is Transferred and Transfer Purposes
Your personal data is shared with the parties specified below for the following purposes within the scope of Articles 8 and 9 of the Law:
Purpose of Data Transfer
Parties to Whom Data is Transferred
Fulfilling our legal obligations in cases where authorized institutions or organizations request information from our Company or where we are required to make a notification to these institutions.
Authorized public institutions and organizations
Receiving services from domestic and international suppliers for the purpose of providing information technology infrastructure and executing call center processes in order to fulfill the purposes specified under the heading “A. Your Processed Personal Data, Personal Data Processing Purposes, and Legal Grounds”.
Suppliers and Business Partners
Your personal data is transferred abroad by Ergineer, limited to the purposes and parties specified above, in accordance with the rules stipulated in Article 9 of the Law. While transferring your personal data abroad, Ergineer acts in compliance with the rules stipulated in Article 9 of the Law and takes all necessary administrative and technical measures to ensure that your personal data is processed securely by third parties and in accordance with this Text.
  1. Methods of Collecting Personal Data
Your personal data is collected through automatic and partially automatic methods by filling out the information request form provided on our website.
  1. Your Rights Regarding Your Personal Data
Article 11 of the Personal Data Protection Law regulates the rights of the data subject. All natural persons whose personal data is processed by Ergineer have the right to apply to our Company and exercise their legal rights listed in the Law. When applying to our Company to exercise your rights, you can choose one of the methods specified below:
 
 
ERGİNEER YAZILIM TİCARET LİMİTED ŞİRKETİ
CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
IN COMMERCIAL ELECTRONIC MESSAGE ACTIVITIES
 
As Ergineer Yazılım Ticaret Ltd. Şti. (“Ergineer” or the “Company”), we process your personal data as the data controller within the scope of sending commercial electronic messages to you. With this clarification text, we aim to inform you about how we process your personal data and your rights under the Personal Data Protection Law No. 6698 (“Law”).

A. Your Processed Personal Data, Personal Data Processing Purposes, and Legal Grounds

Article 5 of the Law regulates the legal grounds for processing personal data. Below is information on which of your personal data is processed, for what purposes, and based on which legal grounds:
Processed Personal Data
Data Processing Purposes
Legal Ground for Data Processing
  • Identity (first name - last name)
  • Contact (email address, phone number)
-Other (consent information)
- Sending commercial electronic messages and surveys regarding information, presentation, advertisement, promotion, sales, marketing, and opportunities related to all kinds of products and services of our Company to the contact addresses you have shared with us.
Art. 5/1 of the Law
Explicit consent of the data subject

B. Third Parties with Whom Your Personal Data is Shared and Sharing Purposes

In accordance with Articles 8 and 9 of the Law, we share your personal data specified above under the heading “A. Your Processed Personal Data, Personal Data Processing Purposes, and Legal Grounds” with authorized institutions and organizations (for example, transferring it to İleti Yönetim Sistemi A.Ş. (Message Management System) in order to fulfill our notification obligation under the Regulation on Commercial Communication and Commercial Electronic Messages), with domestic and international suppliers (for example, in case you have given explicit consent for commercial electronic messages, for the purpose of receiving services to enable the transmission of commercial electronic messages), business partners, and service providers.
In the event that your personal data is transferred abroad, we act in accordance with the rules stipulated in Article 9 of the Law while transferring your personal data abroad, and we take all necessary administrative and technical measures to ensure that your personal data is processed securely by third parties and in accordance with this text.

C. Personal Data Collection Methods

Your personal data is collected through automatic and partially automatic methods via our website, forms filled out electronically, SMS, email correspondences, and phone calls.

D. Data Subject Rights

Article 11 of the Law regulates "data subject rights". All natural persons whose personal data is processed by Ergineer have the right to apply to our Company and exercise their legal rights listed in the Law.
When applying to our Company to exercise your rights, you can choose one of the methods specified below:
  • By using your email address registered in our systems, you can send an email containing your requests to the kvkk@ergineer.com.tr email address.
  • By mail, you can send it to the address İlkbahar mah. Sinpaş Altınoran No:23 İç kapı: 29 Çankaya/Ankara.
  • By using a registered electronic mail (KEP) address and secure electronic signature or mobile signature, you can submit your requests to the ergineeryazilim@hs01.kep.tr email address.
  • Additional methods for exercising your rights are also specified in the Communiqué on the Procedures and Principles of Application to the Data Controller. If you wish, you can also choose one of the methods specified in this Communiqué.
 
 
 
ERGİNEER YAZILIM TİCARET LİMİTED ŞİRKETİ
CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
IN PERSONALIZED MARKETING ACTIVITIES
 
As Ergineer Yazılım Ticaret Ltd. Şti. (“Ergineer” or the “Company”), we process your personal data as the data controller within the scope of our personalized marketing activities. With this clarification text, we aim to inform you about how we process your personal data and your rights under the Personal Data Protection Law No. 6698 (“Law”).

A. Your Processed Personal Data, Personal Data Processing Purposes, and Legal Grounds

Article 5 of the Law regulates the legal grounds for processing personal data. Below is information on which of your personal data is processed, for what purposes, and based on which legal grounds:
Processed Personal Data
Data Processing Purposes
Legal Ground for Data Processing
  • Identity (first name, last name)
  • Contact (email address, phone number)
  • Customer Information (Company info, Product and Service Used Information, Customer commercial relationship start and end dates, Order Information (Order Details, Number, Date, Amount, etc.))
  • Customer Transaction (website usage frequency, website usage habits, website usage duration, customer application forms, customer requests, instructions, analysis, and marketing transaction data)
  • Transaction Security (IP address information, website access log records)
-Marketing (personal comments, preferences, tastes, likes, habits, information obtained within the scope of marketing analysis, cookie records, data enrichment activities, targeting information, survey processes)
-Other (consent information)
- Conducting personalized marketing activities,
- Conducting personalized segmentation, targeting, analysis, and in-house reporting activities,
- Determining personal preferences, tastes, likes, and habits, and within this scope, offering special opportunities and services to members,
- Establishing and/or increasing loyalty to the products and services offered by Ergineer,
- Conducting communication activities in line with interests, personal preferences, tastes, likes, and habits according to target audiences,
- Conducting studies to increase the number of members, their interactions, and user experiences through the relevant website.
Art. 5/1 of the Law
Explicit consent of the data subject

B. Third Parties with Whom Your Personal Data is Shared and Sharing Purposes

In accordance with Articles 8 and 9 of the Law, we share your personal data specified above under the heading “A. Your Processed Personal Data, Personal Data Processing Purposes, and Legal Grounds” with authorized institutions and organizations upon request, and with domestic/international suppliers, business partners, and service providers for the purpose of receiving product/service support.
In the event that your personal data is transferred abroad, we act in accordance with the rules stipulated in Article 9 of the Law while transferring your personal data abroad, and we take all necessary administrative and technical measures to ensure that your personal data is processed securely by third parties and in accordance with this text.

C. Personal Data Collection Methods

Your personal data is collected through partially automatic methods or non-automatic methods provided that they are part of a data recording system, via our website and communication channels, filling out forms electronically, physical or digital document receipt/transfer, email correspondences, phone calls, website records, or physical visits.

D. Data Subject Rights

Article 11 of the Law regulates "data subject rights". All natural persons whose personal data is processed by Ergineer have the right to apply to our Company and exercise their legal rights listed in the Law.
When applying to our Company to exercise your rights, you can choose one of the methods specified below:
  • By using your email address registered in our systems, you can send an email containing your requests to the kvkk@ergineer.com.tr" email address.
  • By mail, you can send it to the address İlkbahar mah. Sinpaş Altınoran No:23 İç kapı: 29 Çankaya/Ankara.
  • By using a registered electronic mail (KEP) address and secure electronic signature or mobile signature, you can submit your requests to the ergineeryazilim@hs01.kep.tr email address.
  • Additional methods for exercising your rights are also specified in the Communiqué on the Procedures and Principles of Application to the Data Controller. If you wish, you can also choose one of the methods specified in this Communiqué.